Terms & Conditions
15% discount valid on direct online bookings only. Promo code ‘BOOKDIRECT’ must be used upon purchase to redeem offer. Available on flexible and advanced purchase room rates only. BOOKDIRECT code can not be used in conjunction with any other package or offer available. 15% discount available across food and non-alcoholic beverage items. Offer excludes afternoon tea. One drink available per person. Valid for your choice of 1 x 25ml house spirit and mixer, 1 x draught soft drink, 1 x a pint of draught beer or 1 x 125ml glass of house wine. Alcohol for over 18’s only. Non-alcoholic alternatives available. Single use voucher only. Offer cannot be redeemed for cash. Offer subject to availability and may change without notice.
Use promo code GBB to redeem offer at https://bookings.royalstationhotel.com/offer/lazy or quote upon booking via telephone or email.
Cancellation policy is 72 hours prior to arrival. After this time bookings cannot be changed, transferred, or refunded.
Full prepayment for your booking will be taken 72 hours prior to arrival. If hotel is unable to obtain payment from provided card your booking will be at risk of cancellation.
Minimum booking period of 3 days prior to arrival required.
Use promo code GBB to redeem offer at https://bookings.royalstationhotel.com/offer/royalromance or quote upon booking via telephone or email.
Cancellation policy is 72 hours prior to arrival. After this time bookings cannot be changed, transferred, or refunded.
Full prepayment for your booking will be taken 72 hours prior to arrival. If hotel is unable to obtain payment from provided card your booking will be at risk of cancellation.
Minimum booking period of 3 days prior to arrival required.
Use promo code GBB to redeem offer at https://bookings.royalstationhotel.com/offer/familyfungetaway or quote upon booking via telephone or email.
Cancellation policy is 72 hours prior to arrival. After this time bookings cannot be changed, transferred, or refunded.
Full prepayment for your booking will be taken 72 hours prior to arrival. If hotel is unable to obtain payment from provided card your booking will be at risk of cancellation.
Minimum booking period of 3 days prior to arrival required.
Use promo code GBB to redeem offer at https://bookings.royalstationhotel.com/offer/weekender or quote upon booking via telephone or email.
Cancellation policy is 72 hours prior to arrival. After this time bookings cannot be changed, transferred, or refunded.
Full prepayment for your booking will be taken 72 hours prior to arrival. If hotel is unable to obtain payment from provided card your booking will be at risk of cancellation.
Minimum booking period of 3 days prior to arrival required.
Use promo code GBB to redeem offer at https://bookings.royalstationhotel.com/offer/bubbles or quote upon booking via telephone or email.
Cancellation policy is 72 hours prior to arrival. After this time bookings cannot be changed, transferred, or refunded.
Full prepayment for your booking will be taken 72 hours prior to arrival. If hotel is unable to obtain payment from provided card your booking will be at risk of cancellation.
Minimum booking period of 3 days prior to arrival required.
Provisional bookings will be released after 14 days if a deposit of £10.00 per person has not been received. Payment of deposit confirms your acceptance of the terms and conditions.
Deposits are non-refundable and non-transferrable.
Should your numbers reduce, monies lost cannot be used against your final balance, drinks or accommodation.
All bookings are subject to full pre-payment by the 31st October 2023.
Space is limited and cannot be guaranteed.
When making payments and in all correspondence, please indicate the name of the party, address and date of event booked.
Once the final balance has been paid, no refunds are permitted.
Cancellations of any kind made by the client will result in the loss of any and all monies paid.
In the unlikely event the hotel finds it necessary to cancel an event for any reason an alternate date or venue will be offered or a full refund given.
Only beverages purchased from the hotel can be consumed on the premises.
Many of our dishes can be made for specific dietary requirements, please notify the hotel when booking.
All menu choices, drinks pre orders and additional guests must be added by the 31st October 2023.
The management reserve the right to refuse admission and to serve.
Any guests who are abusive to other guests or to our staff will be removed.
Whilst we endeavour to sit parties together, this may not always be possible.
Payments can be made via bank transfer, cash or card (cheques are not accepted).
A damage deposit of £500.00 will be requested for all private parties and will be refunded upon no damages being made to the hotel.
No alcoholic gifts to be distributed at any festive events.
All prices are inclusive of VAT (currently 20%).
Use promo code AUTUMN to redeem offer at https://bookings.royalstationhotel.com/offer/autumn or quote upon booking via telephone or email. Advance Purchase Rates offering a discount on the Flexible Rate of up to 30%, but we require a minimum advance booking period of 5 days prior to arrival and full pre-payment at the time of purchase. Bookings made on these rates cannot be changed, transferred, or refunded at any time.